People. Process. Results.

• Selected for advancement into shift leadership within the first two weeks of employment based on performance, reliability, and leadership capability.
• Train new employees through explanation, demonstration, observed practice, and corrective feedback using established company procedures and preparation standards.
• Address employee complaints, workplace conflicts, and performance concerns; contribute to coaching, write-ups, disciplinary discussions, and termination recommendations to management.
• Own weekly inventory receiving and stock-control activities, including reconciling deliveries, applying Prep Wizard date labels, maintaining FIFO rotation, removing expired products, and reorganizing back-of-house storage.

• Generated $1.3 million in revenue and $356,000 in gross profit in FY2021 and $2.6 million in revenue and $696,000 in gross profit in FY2022, maintaining average gross margins of 26% and 26.6%, respectively.
• Earned promotion to Senior Technical Recruiter after sustaining average weekly gross profit of at least $13,000 for 12 consecutive months; reached a high of $17,500 during FY2022.
• Typically delivered approximately 2–4 candidate starts per month, with project-based months reaching approximately 10 starts; tied for first in monthly hires among all Experis recruiters supporting the Charles Schwab account in January 2022.
• Managed approximately 8–12 concurrent technical requisitions for primarily 3–18-month contract assignments and selected contract-to-hire opportunities, working directly with hiring managers or through account managers based on the client relationship.
• Conducted hiring-manager intake discussions, sourced and screened candidates, negotiated candidate pay, presented offers, coordinated interviews, and guided selected candidates through third-party employment-verification, background-screening, and onboarding workflows.
• Evaluated technical candidates through detailed project discussions, separating individual hands-on responsibilities from general team exposure and validating the consistency of stated experience. Clients conducted formal technical interviews and any required technical assessments.
• Built proactive pipelines using Boolean search, talent mapping, LinkedIn Recruiter, SeekOut, internal databases, and searchable Excel records.
• Used A/B testing to refine LinkedIn Recruiter subject lines and outreach messaging, with targeted campaigns of approximately 100 prospects typically generating open rates of approximately 40%.
• Maintained ongoing contact with contractors to resolve pay and assignment concerns, coordinate extensions, and identify subsequent placement opportunities; received an Experis-reported 9.9/10 Net Promoter Score from post-hire candidate surveys.
• Mentored four newly hired recruiters through weekly early-tenure meetings, translating formal training into practical sourcing, organization, candidate-management, and requisition-management methods.

Clients Dell, EMC, Charles Schwab, TD Ameritrade, Fidelity Investments, Indeed, John Deere, Supercuts.

• Served as the company’s sole recruiter, managing full-cycle technical recruiting and onboarding across the United States and Canada with authority to make hiring selections within established client pay structures.
• Managed 10–30 concurrent requisitions and partnered directly with the CEO and Resource Manager to prioritize client requirements, identify workforce gaps, and maintain candidate pipelines for urgent and difficult-to-fill positions.
• Conducted structured candidate screenings that distinguished direct, hands-on technical experience from general project or team exposure while identifying inconsistencies and potentially misrepresented qualifications.
• Selected, placed, and onboarded 500+ individual field technicians over 14 months, coordinating onboarding documentation, required Dell certifications, repeat assignments, and final handoff to the Resource Manager for dispatch.
• Evaluated five to six replacement ATS platforms and led the migration from Google Hire to Comeet, including vendor demonstrations, data mapping, workflow design, implementation coordination, and user training.
• Built the recruiting workflow from requisition intake through sourcing, screening, interviewing, selection, onboarding, certification, and hire while connecting sourcing and job-distribution channels including Indeed, Monster, Broadbean, AppCast, and Betterteam.

Clients Dell, Unisys, Crowley Maritime, Purolator, DISYS.

• Supervised, trained, and coached approximately 6–20 associates; participated in hiring interviews and addressed employee complaints, workplace conflicts, performance reviews, coaching plans, write-ups, and disciplinary conversations.
• Documented performance concerns and consulted with the General Manager and upper management regarding disciplinary action and termination recommendations.
• Prepared employee schedules, corrected timekeeping discrepancies, and frequently audited weekly labor and payroll records before submission using Ceridian Dayforce.
• Explained workplace policies and guided employees to the appropriate HR resources for benefits, leave, pay, and other employment-related questions.
• Received and reconciled weekly shipments of approximately 150–250 boxes depending on season, delegated replenishment work, rotated back stock, and returned overlooked clearance merchandise to the sales floor.
• Reduced after-hours physical inventory counting from six hours to three by completing labeling and grouping before closing, training associates on scanner use, and implementing a defined counting process.
• Generated $2.4 million in personal sales from Q3 2015 through Q3 2017.
• Planned, promoted, set up, and ran a school fundraising event that generated approximately $10,000 in donations for a local STEM program.

• Sustained full-time income through independent rideshare and delivery work while completing a Bachelor of Science in Business Management and preparing to transition into HR and technical staffing.
• Completed more than 5,000 passenger and delivery transactions across Lyft, Uber, DoorDash, Shipt, Postmates, and Roadie while maintaining an average customer rating of 4.98/5.